Privacy Policy

Introduction

Welcome to It's a Feature! This privacy policy explains how we collect, use, and protect your information when you use our service.

Important: What You Should Log

DO Log (High-level summaries):

  • General patterns: "Sprint 12 login issue, marked as 'by design', came back as P0"
  • Vague contexts: "Mobile checkout problem in Q3, dismissed then escalated"
  • Generic frustration tracking without specifics

DO NOT Log (Confidential information):

  • Customer names, email addresses, or identifying information
  • Stack traces, error codes, or technical debugging details
  • Internal ticket IDs, project codenames, or proprietary details
  • Company-confidential data or trade secrets

What Data Gets Shared vs. Stays Private:

Public (shown in leaderboards):

  • Your entry count (total number of "features" logged)
  • Selected categories: phrase types, tags, frustration levels
  • Your display name (or generated username if you choose privacy mode)

Private (never shared publicly):

  • Your free-text context descriptions
  • Specific dates and times of entries
  • Your email address and authentication details

DISCLAIMER: You are solely responsible for the information you enter. Do not input any data that violates your employer's privacy policies or confidentiality agreements.

Information We Collect

Account Information

When you sign in with a third-party authentication provider, we collect:

  • Your email address
  • Your name (if provided)
  • Your profile picture

Usage Data

When you use our service, we store:

  • Bug reports you log (title, description, tags, dates)
  • Your statistics and achievements
  • Your privacy settings
  • Your country (automatically detected for leaderboard purposes)

How We Use Your Information

We use your information to:

  • Provide and maintain the service
  • Display your entries and statistics
  • Show you on the global leaderboard (with privacy controls)
  • Award badges and track achievements
  • Improve and optimize our service

Data Storage

Your data is stored securely in our database. We use industry-standard security practices to protect your information from unauthorized access, alteration, or deletion.

Leaderboard and Public Display

By default, your statistics appear on the global leaderboard. You can control your privacy settings:

  • Choose to hide your real name (uses a generated username instead)
  • Your country is displayed for regional rankings
  • You cannot completely opt out of the leaderboard at this time

Third-Party Services

We use the following types of third-party services:

  • Authentication services: For secure user sign-in
  • Database services: For secure data storage
  • Geolocation services: For country detection

These services have their own privacy policies and we encourage you to review them.

Cookies and Local Storage

We use cookies for authentication and session management. We may also use local storage to improve your user experience.

Data Retention

We retain your data for as long as your account is active. If you wish to delete your account and all associated data, please contact us at the support email below.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Control your privacy settings

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any significant changes by posting a notice on our website or via email.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact me at:

Send Email

Last updated: November 21, 2025